Why do I need to restore access to my account

Following a planed security migration that took place on December 20th, all users were migrated to a new identity-management database on their next login.

On February 14th, all users that did not login in that timeframe were manually migrated over to the new system.

Following good practices security guidelines, the account migrated were deactivated, and will require you to simply reset your password, using the Can’t login link from Cityscope